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Frequently Asked Questions
QUESTIONS
Collectors Item
  1. Can the picture be resized according to client's needs?
  2. Can we purchase your picture without purchasing the frame?
  3. Can we rent your pictures?
  4. I like one of the pictures that you sell, however, I think I will like it better if the picture is in color. Do you have the color version?
  5. My room is quite large, and my interior requires a large-sized landscape canvas photo. Can you provide it?
  6. The picture I bought has been hanging on the wall for a week, however, it has not sparked an atmosphere of freshness/brightness/spirit like I expected, could I replace it with another picture?
  7. What are the advantages of purchasing or renting your pictures?
  8. What are the colors of your frames?
  9. What are the size of the pictures that are readily available on your stock?
  10. What is your payment procedure?
  11. What kind of pictures do you sell?
  12. Apakah besar foto dapat disesuaikan dengan kebutuhan saya?
  13. Apakah foto anda boleh disewa?
  14. Apakah foto anda dapat dibeli tanpa frame?
  15. Bagaimana prosedur pembayaran yang anda terapkan?
  16. Foto yang telah saya beli sudah terpasang selama 1 minggu, tetapi belum menghadirkan suasana segar/cerah/semangat seperti yang saya harapkan, bolehkah saya menukarnya?
  17. Foto-foto apakah yang anda jual?
  18. Ruangan saya cukup besar dan interior saya membutuhkan foto kanvas landscape dalam ukuran besar, dapatkah anda memenuhi kebutuhan saya?
  19. Saya suka salah satu foto yang anda jual, tetapi menurut saya akan lebih cocok bila foto tersebut berwarna, apakah anda memiliki versi colornya?
  20. Sebutkan frame anda.
  21. Sebutkan ukuran foto ready stock anda.
  22. Tolong sebutkan keuntungan bila membeli atau menyewa foto anda.
Photographic Assignment
  1. After the photo shoot, when can we obtain the results?
  2. Can you also do editing and retouching on your photo results?
  3. Do these prices include tax?
  4. How do you calculate the cost?
  5. How many people do you have on your team?
  6. I am your direct client, can you give me a layout recommendation?
  7. If the photo shoot venue is located out of town, will the client incur the transportation, accommodation and F&B costs?
  8. What digital specification file do we obtain?
  9. What is your payment procedure?
  10. What kind of photographic devices do you use?
  11. Who holds the copy right?
  12. Apa spesifikasi digital file yang akan diperoleh?
  13. Apabila lokasi pemotretan di luar kota, apakah biaya transportasi, akomodasi dan F&B ditanggung oleh klien?
  14. Apakah anda juga melakukan edit dan retouch terhadap hasil pemotretan anda?
  15. Apakah harga sudah termasuk pajak-pajak?
  16. Bagaimana perhitungan biaya?
  17. Bagaimana prosedur pembayaran yang anda terapkan?
  18. Berapa orang tim kerja anda?
  19. Saya adalah direct client anda, dapatkah anda memberikan masukan layout?
  20. Setelah pemotretan, kapankah hasil dapat diperoleh dan dalam bentuk apa?
  21. Siapakah pemegang copyright?
  22. Tolong sebutkan alat-alat fotografi yang anda pakai.
Stock Photo
  1. Can the image be retouched? (to be merged with other pictures or to be cropped?)
  2. Do we have to put a copyright label on the pictures?
  3. Do you provide delivery service?
  4. How do we rent your image?
  5. In what form do we obtain the image?
  6. What if the pictures that we want are not available on your website?
  7. What is meant by Diamond, Gold, Silver and Bronze?
  8. What is your payment procedure?
  9. Apakah anda memberikan delivery service?
  10. Apakah image tersebut dapat diretouch? (digabungkan dengan gambar lain atau dicrop)
  11. Apakah pencantuman copyright harus disertakan?
  12. Apakah yang dimaksud dengan Diamond, Gold, Silver dan Bronze?
  13. Bagaimana cara menyewa image anda?
  14. Bagaimana jika foto yang kami inginkan tidak tersedia di website anda?
  15. Bagaimana prosedur pembayaran yang anda terapkan?
  16. Berupa apakah image yang akan diperoleh?
ANSWERS
Collectors Item
  1. Can the picture be resized according to client's needs?
    Yes. To fulfill your request, we need 4 weeks for the printing and framing process.
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  2. Can we purchase your picture without purchasing the frame?
    Sure you can.
    [Back to top]
  3. Can we rent your pictures?
    Yes, with the payment condition as follows:
    - Rp 35.000,-/day, for a minimum of 7 days
    - Renting agreements are arranged separately.
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  4. I like one of the pictures that you sell, however, I think I will like it better if the picture is in color. Do you have the color version?
    Not every picture possess a color version. Pictures that in our judgement possess a better aesthetic image in black and white, do not have a color version.
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  5. My room is quite large, and my interior requires a large-sized landscape canvas photo. Can you provide it?
    Yes sure we can.
    [Back to top]
  6. The picture I bought has been hanging on the wall for a week, however, it has not sparked an atmosphere of freshness/brightness/spirit like I expected, could I replace it with another picture?
    Yes, as long as the frame and the picture is still in the same condition when it was bought. Additionally, you can go to our website at www.senijurnal.com to find the picture that suits you. Afterwards, please confirm the code of the picture by sending us an e-mail at info@senijurnal.com or tel. 021-829 6059/8370 2326 or fax 021-8370 2327.
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  7. What are the advantages of purchasing or renting your pictures?
    By purchasing the picture, you will have full ownership of the picture, and therefore have the right to sell it.
    By renting the picture, you are not making an investment and do not have to spend money on maintenance costs.
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  8. What are the colors of your frames?
    Black for original black and white printing and brown for canvas.
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  9. What are the size of the pictures that are readily available on your stock?
    30 X 40 cm and 50 X 60 cm
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  10. What is your payment procedure?
    Ready stock photos: Cash and carry or cash upon delivery
    Non-ready stock photos: Full payment upon placement of order
    The payment is done by transfer to the following bank account:
    Edward Siahaan
    BCA cabang Tebet Barat a/c 436 - 1358079
    Afterwards, the transfer receipt has to be faxed to 021-8370 2327.
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  11. What kind of pictures do you sell?
    Art & Handicraft
    Flora & Fauna
    People
    Scenic
    Still Life
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  12. Apakah besar foto dapat disesuaikan dengan kebutuhan saya?
    Ya tentu, dan untuk memenuhi kebutuhan anda kami memerlukan waktu 5 minggu untuk proses printing dan framing.
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  13. Apakah foto anda boleh disewa?
    Boleh dengan kondisi pembayaran sebagai berikut:
    Rp 35.000,-/hari, minimal 7 hari
    Perjanjian sewa diatur secara terpisah.
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  14. Apakah foto anda dapat dibeli tanpa frame?
    Tentu saja dapat.
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  15. Bagaimana prosedur pembayaran yang anda terapkan?
    Ready stock photos: Cash and carry atau cash upon delivery
    Non-ready stock photos: Full payment saat melakukan pemesanan
    Pembayaran dilakukan melalui transfer ke rekening berikut ini:
    Edward Siahaan
    BCA cabang Tebet Barat a/c 436 - 1358079
    Selanjutnya bukti pembayaran harus difax ke 021-8370 2327.
    [Back to top]
  16. Foto yang telah saya beli sudah terpasang selama 1 minggu, tetapi belum menghadirkan suasana segar/cerah/semangat seperti yang saya harapkan, bolehkah saya menukarnya?
    Boleh selama frame dan foto dalam kondisi sama seperti saat dibeli. Selanjutnya silahkan anda membuka www.senijurnal.com dan memilih foto pengganti yang anda inginkan. Konfirmasikan kode foto tersebut kepada kami melalui info@senijurnal.com atau tel. 021-829 6059/8370 2326 atau fax 021-8370 2327.
    [Back to top]
  17. Foto-foto apakah yang anda jual?
    Art & Handicraft
    Flora & Fauna
    People
    Scenic
    Still Life
    [Back to top]
  18. Ruangan saya cukup besar dan interior saya membutuhkan foto kanvas landscape dalam ukuran besar, dapatkah anda memenuhi kebutuhan saya?
    Tentu dapat.
    [Back to top]
  19. Saya suka salah satu foto yang anda jual, tetapi menurut saya akan lebih cocok bila foto tersebut berwarna, apakah anda memiliki versi colornya?
    Tidak setiap foto mempunyai versi color. Foto-foto yang secara estetika kami nilai tampil lebih prima dengan B/W, tidak memiliki versi color.
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  20. Sebutkan frame anda.
    Hital untuk original black and white printing dan coklat untuk kanvas.
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  21. Sebutkan ukuran foto ready stock anda.
    30 X 40 cm and 50 X 60 cm
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  22. Tolong sebutkan keuntungan bila membeli atau menyewa foto anda.
    Dengan membeli berarti anda memiliki sepenuhnya foto tersebut dan anda mempunyai hak untuk memperjualbelikannya.
    Dengan menyewa berarti anda tidak melakukan investasi dan tidak mengeluarkan biaya perawatan.
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Photographic Assignment
  1. After the photo shoot, when can we obtain the results?
    Normal service is 1 week. If you want it done faster, you will be charged a rush service fee.
    [Back to top]
  2. Can you also do editing and retouching on your photo results?
    Yes, upon request.
    [Back to top]
  3. Do these prices include tax?
    No. The cost only covers photographic costs.
    [Back to top]
  4. How do you calculate the cost?
    After receiving a briefing/layout from the client, the cost consists of: Daily shooting fee + Material costs.
    [Back to top]
  5. How many people do you have on your team?
    It depends on the assignment. Usualy it is a team of 3 to 5 people.
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  6. I am your direct client, can you give me a layout recommendation?
    Yes, after you give us a briefing, and with some additional fee.
    [Back to top]
  7. If the photo shoot venue is located out of town, will the client incur the transportation, accommodation and F&B costs?
    Yes, we prefer for the client to make the arrangements for such needs, so we can fully concentrate on our assignment, which is to take pictures.
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  8. What digital specification file do we obtain?
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    [Back to top]
  9. What is your payment procedure?
    A 50 percent down payment from the total projected fee is expected at least 1 week prior to the photo shoot. The rest are paid 1 week upon receiving the invoice. The payment is done by transfer to the following bank account:
    Edward Siahaan
    BCA cabang Tebet Barat a/c 436 - 1358079
    Afterwards, the transfer receipt has to be faxed to 021-8370 2327.
    [Back to top]
  10. What kind of photographic devices do you use?
    Analog Camera
    - Nikon F5
    - Nikon F4
    - Hasselblad 553 elx
    - Rollei 6008 integral
    - Sinar X
    - Sinar F
    Digital Camera
    - Nikon D1X
    Lenses
    - Nikon 80-200mm, f/2.8 AF-S EDD
    - Nikon 80-200mm, f/2.8 EDD
    - Nikon 17-35mm, f/2.8 AF-S ED
    - Nikon 24-85mm, f/2.8-4 AF-S Macro
    - Nikon 300mm, f/4.0 AF ED
    - Hasselblad distagon 50mm
    - Hasselblad planar 80mm
    - Hasselblad sonnar 150mm
    - Hasselblad sonnar 250mm
    - Rollei Apo-symmar 90mm
    - Rollei Distagon 50mm
    - Rollei Tele-xenar 180mm
    - Sinaron S 210mm
    - Sinaron 75mm
    Accessories
    - Hoya filter set
    - B+W filter set
    - Flash SB 80 DX
    - Giga stoxx
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  11. Who holds the copy right?
    The client
    [Back to top]
  12. Apa spesifikasi digital file yang akan diperoleh?
    File Tiff (RGB), size 25 cm proporsional, resolusi 300 dpi.
    [Back to top]
  13. Apabila lokasi pemotretan di luar kota, apakah biaya transportasi, akomodasi dan F&B ditanggung oleh klien?
    Ya, bahkan kami lebih menyukai apabila klien melakukan reservasi untuk keperluan tersebut sehingga kami dapat berkonsentrasi penuh pada assignment kami yaitu memotret.
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  14. Apakah anda juga melakukan edit dan retouch terhadap hasil pemotretan anda?
    Ya, apabila diminta.
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  15. Apakah harga sudah termasuk pajak-pajak?
    Belum termasuk, biaya yang dibuat hanya biaya photography service saja.
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  16. Bagaimana perhitungan biaya?
    Setelah mendapatkan client briefing/layout, barulah biaya dapat dihitung, terdiri dari Daily shooting fee + Material cost.
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  17. Bagaimana prosedur pembayaran yang anda terapkan?
    Uang muka sebesar 50 persen dari perkiraan total biaya dibayarkan selambat-lambatnya 1 minggu sebelum pemotretan dilaksanakan, sisanya dilunasi 1 minggu setelah invoice diterima. Pembayaran dilakukan melalui transfer ke rekening berikut ini:
    Edward Siahaan
    BCA cabang Tebet Barat, Rek. 436 - 1358079
    Selanjutnya bukti pembayaran harus difax ke
    021-8370 2327.
    [Back to top]
  18. Berapa orang tim kerja anda?
    Tergantung dari assignment yang akan dikerjakan, biasanya 3-5 orang.
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  19. Saya adalah direct client anda, dapatkah anda memberikan masukan layout?
    Ya, setelah mendapatkan briefing dari anda, dan dengan tambahan sedikit biaya.
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  20. Setelah pemotretan, kapankah hasil dapat diperoleh dan dalam bentuk apa?
    Normal service adalah 1 minggu. Bila anda menginginkan lebih cepat akan dikenakan biaya rush service.
    [Back to top]
  21. Siapakah pemegang copyright?
    Klien
    [Back to top]
  22. Tolong sebutkan alat-alat fotografi yang anda pakai.
    Analog Camera
    - Nikon F5
    - Nikon F4
    - Hasselblad 553 elx
    - Rollei 6008 integral
    - Sinar X
    - Sinar F
    Digital Camera
    - Nikon D1X
    Lenses
    - Nikon 80-200mm, f/2.8 AF-S EDD
    - Nikon 80-200mm, f/2.8 EDD
    - Nikon 17-35mm, f/2.8 AF-S ED
    - Nikon 24-85mm, f/2.8-4 AF-S Macro
    - Nikon 300mm, f/4.0 AF ED
    - Hasselblad distagon 50mm
    - Hasselblad planar 80mm
    - Hasselblad sonnar 150mm
    - Hasselblad sonnar 250mm
    - Rollei Apo-symmar 90mm
    - Rollei Distagon 50mm
    - Rollei Tele-xenar 180mm
    - Sinaron S 210mm
    - Sinaron 75mm
    Accessories
    - Hoya filter set
    - B+W filter set
    - Flash SB 80 DX
    - Giga stoxx
    [Back to top]
Stock Photo
  1. Can the image be retouched? (to be merged with other pictures or to be cropped?)
    Yes it can, except if the picture has an NR (No Retouch) sign on it.
    [Back to top]
  2. Do we have to put a copyright label on the pictures?
    Yes, if the picture has an NR (No Retouch) label on it. Pictures without an NR label do not have to have a copyright label on it.
    [Back to top]
  3. Do you provide delivery service?
    We provide free delivery service if the destination is located in the Jakarta area and the image has been paid in full. If the destination is located outside the Jakarta area, the delivery will be done by a third party and will be at the client's expense.
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  4. How do we rent your image?
    Look at the code number in the picture and sent it to us per e-mail to info@senijurnal.com or tel. 021-829 6059/8370 2326 or fax 021-8370 2327.
    [Back to top]
  5. In what form do we obtain the image?
    Digital file on CD.
    [Back to top]
  6. What if the pictures that we want are not available on your website?
    Please send the category/photo layout that you want to us per e-mail to info@senijurnal.com or fax 021-8370 2327.
    [Back to top]
  7. What is meant by Diamond, Gold, Silver and Bronze?
    Diamond
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    Exclusive license lasts for at least 1-5 years and can be used for more than 1 media.
    Gold
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    License lasts for 1 year and can be used for more than 1 media.
    Silver
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    License lasts for 1 year and can only be used for 1 media.
    Bronze
    File Tiff (RGB), size 25 cm proportional, resolution 75 dpi.
    License lasts for 1 year, to be used for virtual presentation purposes only, and not for printing need.
    [Back to top]
  8. What is your payment procedure?
    We have to receive full payment at least 1 day prior to the submission of the digital file. The payment is done by transfer to the following bank account:
    Edward Siahaan
    BCA cabang Tebet Barat a/c 436 - 1358079
    Afterwards, the transfer receipt has to be faxed to 021-8370 2327.
    [Back to top]
  9. Apakah anda memberikan delivery service?
    Delivery service kami berikan gratis apabila lokasi yang akan dituju berada di wilayah Jakarta dan image sudah dibayar lunas. Apabila berada di luar kota, maka akan dilakukan oleh pihak ke 3 dan biayanya akan dibebankan kepada anda.
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  10. Apakah image tersebut dapat diretouch? (digabungkan dengan gambar lain atau dicrop)
    Dapat, kecuali image bertanda NR (No Retouch), selebihnya tidak.
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  11. Apakah pencantuman copyright harus disertakan?
    Harus untuk foto bertanda NR (No Retouch), selebihnya tidak.
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  12. Apakah yang dimaksud dengan Diamond, Gold, Silver dan Bronze?
    Diamond
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    Hak pakai eksklusif berjangka 1-5 tahun dan boleh digunakan untuk lebih dari 1 media.
    Gold
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    Hak pakai berjangka 1 tahun dan boleh digunakan untuk lebih dari 1 media.
    Silver
    File Tiff (RGB), size 25 cm proportional, resolution 300 dpi.
    Hak pakai berjangka 1 tahun dan hanya boleh digunakan untuk 1 media.
    Bronze
    File Tiff (RGB), size 25 cm proportional, resolution 75 dpi.
    Hak pakai berjangka 1 tahun, untuk keperluan presentasi virtual saja, tidak untuk keperluan cetak.
    [Back to top]
  13. Bagaimana cara menyewa image anda?
    Lihat kode nomor pada foto tersebut lalu kirimkan kepada kami melalui email info@senijurnal.com atau tel. 021-829 6059/8370 2326 or fax 021-8370 2327.
    [Back to top]
  14. Bagaimana jika foto yang kami inginkan tidak tersedia di website anda?
    Silahkan kirim kategori/layout foto yang anda inginkan kepada kami melalui email info@senijurnal.com or fax 021-8370 2327.
    [Back to top]
  15. Bagaimana prosedur pembayaran yang anda terapkan?
    Full payment sudah harus kami terima selambat-lambatnya 1 hari sebelum penyerahan digital file. Pembayaran dilakukan melalui transfer ke rekening berikut ini:
    Edward Siahaan
    BCA cabang Tebet Barat a/c 436 - 1358079
    Selanjutnya bukti pembayaran harus difax ke 021-8370 2327.
    [Back to top]
  16. Berupa apakah image yang akan diperoleh?
    Digital file on CD.
    [Back to top]
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e-mail: info@senijurnal.com